Legal

Terms of Service

Effective date: 8 July 2026 · Last updated: 8 July 2026

These Terms of Service ("Terms") govern your access to and use of the website located at marketcraftco.pro (the "Website") operated by MarketCraft Co Pte. Ltd. ("MarketCraft Co", "we", "us", or "our"), and set out the general framework for our professional marketing strategy and advisory services ("Services"). By accessing the Website or engaging our Services, you agree to be bound by these Terms. If you do not agree, please do not use the Website or our Services.

1. Company information

MarketCraft Co Pte. Ltd. is a company registered in Singapore (UEN: 202541028M) with its registered office at 50 Craig Road #03-01, Singapore 089688. Contact: [email protected] · +65 6222 3480.

2. Website use

You may access and browse the Website for lawful, personal, or internal business purposes. You agree not to:

  • Use the Website in any way that violates applicable laws or regulations in Singapore or your jurisdiction;
  • Attempt to gain unauthorised access to any part of the Website, its servers, or connected systems;
  • Introduce viruses, malware, or other harmful code;
  • Scrape, crawl, or harvest data from the Website by automated means without our prior written consent;
  • Reproduce, distribute, modify, or create derivative works from Website content without permission;
  • Use the Website to transmit unsolicited commercial communications or spam.

We reserve the right to suspend or terminate access to the Website for conduct that we reasonably believe violates these Terms or harms other users or our business.

3. Professional services

Descriptions of Services on the Website are for general information only and do not constitute a binding offer. A formal engagement is created only when both parties sign a written proposal, statement of work, or service agreement ("Service Agreement") that specifies scope, deliverables, fees, timeline, and other terms.

In the event of conflict between these Terms and a signed Service Agreement, the Service Agreement prevails for matters relating to that specific engagement.

4. Nature of services and disclaimers

MarketCraft Co provides marketing strategy, advisory, and performance oversight services. We are not a law firm, accounting firm, financial adviser, or licensed media-buying agency. Our deliverables represent professional opinions and recommendations based on information available at the time of delivery. They do not constitute legal, financial, tax, or investment advice.

4.1 No guaranteed outcomes

We do not guarantee any specific business results. This includes but is not limited to: lead volumes, sales revenue, conversion rates, search engine rankings, social media follower growth, brand awareness metrics, market share, or return on advertising spend. Marketing outcomes depend on numerous factors outside our control, including product quality, market conditions, competitive activity, economic climate, platform algorithm changes, client execution, and budget levels.

Any case studies, examples, or performance figures shared on the Website or in proposals are illustrative of past engagements and do not represent a promise or forecast of results for your business.

4.2 No training or certification

MarketCraft Co does not offer marketing courses, public workshops, certification programmes, or educational products. Our Services are professional consulting engagements for businesses. References to "workshops" or "sessions" on the Website relate to client-specific strategy work, not open-enrolment training.

4.3 Third-party platforms and agencies

Where our recommendations involve third-party platforms (e.g. Google, Meta, LinkedIn), advertising agencies, or technology vendors, we are not responsible for changes to those platforms' policies, pricing, or functionality. We do not guarantee the continued availability or performance of any third-party tool or service.

5. Client responsibilities

Clients engaging our Services agree to:

  • Provide accurate, complete, and timely information necessary for us to perform the Services;
  • Designate a primary point of contact with authority to make decisions and provide feedback;
  • Review deliverables within agreed timeframes and communicate approvals or requested revisions promptly;
  • Ensure that any data shared with us, including personal data of third parties, has been collected lawfully and that necessary consents are in place;
  • Pay invoices in accordance with the Service Agreement.

Delays caused by incomplete information, late feedback, or client unavailability may affect timelines and are not our responsibility.

6. Intellectual property

All content on the Website — including text, graphics, logos, images, design elements, and software — is owned by or licensed to MarketCraft Co and protected by copyright, trademark, and other intellectual property laws. You may not use our trademarks, trade names, or branding without prior written consent.

Upon full payment under a Service Agreement, clients receive a licence to use deliverables (strategy documents, plans, reports) for their internal business purposes. We retain the right to use general methodologies, frameworks, and know-how developed during engagements. We may request permission to reference a client engagement as a case study; no client name or confidential detail will be published without explicit written approval.

7. Confidentiality

Both parties agree to keep confidential any non-public information disclosed during an engagement. This obligation survives termination of the Service Agreement. Confidential information does not include information that is publicly available, independently developed, or rightfully received from a third party without restriction.

8. Fees and payment

Fees for Services are specified in the Service Agreement. Unless otherwise stated, fees are quoted in Singapore Dollars (SGD) and are exclusive of Goods and Services Tax (GST). Invoices are payable within the period stated in the Service Agreement, typically fourteen (14) or thirty (30) days from invoice date.

Late payments may incur interest at a rate of 1.5% per month (or the maximum permitted by law, whichever is lower). We reserve the right to suspend Services for overdue accounts exceeding thirty (30) days.

9. Limitation of liability

To the fullest extent permitted by Singapore law:

  • Our total aggregate liability arising from or related to any Service Agreement or these Terms shall not exceed the total fees paid by you to us under the relevant Service Agreement in the twelve (12) months preceding the claim;
  • We shall not be liable for any indirect, incidental, consequential, special, or punitive damages, including loss of profits, revenue, data, business opportunity, or goodwill, even if we have been advised of the possibility of such damages;
  • We are not liable for failures or delays caused by events beyond our reasonable control, including natural disasters, government actions, platform outages, or third-party service failures.

Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, fraud, or any liability that cannot be excluded under applicable law.

10. Indemnification

You agree to indemnify and hold harmless MarketCraft Co, its directors, employees, and contractors from any claims, damages, losses, or expenses (including reasonable legal fees) arising from your breach of these Terms, your misuse of the Website, your violation of any law or third-party rights, or any data you provide to us that infringes third-party rights or was collected unlawfully.

11. Termination

Either party may terminate a Service Agreement in accordance with its terms. We may terminate or suspend Website access immediately for breach of these Terms. Upon termination of a Service Agreement, you must pay for all Services rendered up to the termination date. Provisions relating to confidentiality, intellectual property, limitation of liability, and indemnification survive termination.

12. Website availability

We aim to keep the Website available but do not guarantee uninterrupted or error-free operation. We may modify, suspend, or discontinue any part of the Website at any time without notice. We are not liable for any loss resulting from Website unavailability.

13. Governing law and dispute resolution

These Terms are governed by the laws of Singapore. Any dispute arising from or relating to these Terms or the Services shall first be attempted to be resolved through good-faith negotiation. If unresolved within thirty (30) days, the dispute shall be referred to the courts of Singapore, which shall have exclusive jurisdiction.

14. Changes to these Terms

We may revise these Terms at any time by posting an updated version on the Website with a new effective date. Material changes to Terms governing existing Service Agreements will not apply retroactively without your consent. Continued use of the Website after changes are posted constitutes acceptance of the revised Terms for Website use.

15. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable.

16. Entire agreement

For Website use, these Terms together with our Privacy Policy and Cookie Policy constitute the entire agreement between you and MarketCraft Co regarding the Website. For Services, the signed Service Agreement together with these Terms (where incorporated by reference) constitutes the entire agreement.

17. Contact

Questions about these Terms may be directed to:

MarketCraft Co Pte. Ltd.
50 Craig Road #03-01, Singapore 089688
[email protected]

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